Summary of Qualifications
- Eight years of experience in all kinds of business writing and communication (letters, mass e-mails, etc.), editing and proofreading, and collaborating with others to revise a piece of writing
- Eight years of experience in administrative communication by answering phones and emails and preparing other communications for clients and constituents
- Eight years of experience responding to the phone calls, emails, and other requests of clients and political constituents for political campaigns and a fiduciary services company
- Eight years of experience reading and researching legal documents and various other topics
- Four years of experience coordinating moving projects, performing property checks on vacant houses, and inventorying client property
- Maintained high ethical standards while working with confidential material
- Experience providing professional back office support for website development and a variety of other circumstances
- Experience adapting to changing circumstances and remaining positive in stressful situations
- Excellent work ethic, self-motivated, and with the ability to establish my own priorities and deadlines
- Ability to read and understand legal documents
- Expertise in drafting responses to customer inquiries and researching important topics
- Ability to organize client data and records
- Project management, teamwork, multi-tasking, and leadership skills
- Typing speed of 95 words-per-minute
Relevant Experience
- June 2020-Present Owner-Operator of Caldara Administration and Property Services
- Arrange and supervise warehouse and commercial property move-in, move-out, and maintenance services
- Inventory storage units for individuals and financial services companies by photographing the contents of a unit and assisting in compiling a list of the unit’s contents
- Assist residential property managers with a variety of projects, including vacant property checks, arranging one-time maintenance, and arranging for seasonal services
- Act as a notary signing agent to oversee loan signings for real estate purchasing, refinancing, and other proceedings related to residential property
- Travel to clients’ homes or offices to perform loan signings
- Perform quality checks both before and after each loan signing
- Protect client personal and financial data by complying with all privacy laws and deleting and shredding personal and financial information when it’s no longer needed
- Perform other notarizations as needed
- December 2020-Present Self-Employed as an Administrative Manager
- Produce resumes, marketing materials, and other documentation for a Denver-based construction company and for Caldara, Wunder, and Associates, an affiliate of the Leaders Group
- Manage software for Caldara, Wunder, and Associates. Produce model retirement plans for clients
- Manage social media posts, websites, and other marketing efforts for my clients
- April 2016-April 2020 Administrative and Property Manager for Lotus Fiduciary Group
- Communicated with clients, client interested parties, and other professionals via phone and email to clarify objectives and ensure projects are carried out correctly
- Performed online research into landlord/tenant law, platforms to be used in distributing digital writing, property management companies, and many other topics
- Consistently performed research and coordinate with other professionals to determine the processes necessary to perform tasks I am unfamiliar with, such as evictions
- Composed communications to be sent to vendors with which a client does business to allow Lotus to act on the client’s behalf
- Drafted emails to dissatisfied clients and interested parties to prevent further conflict
- August 2015-April 2016 Self-Employed as an Administrative Office Professional
- Allowed business to save time and money by providing administrative services, such as spreadsheet creation, document drafting, and online research
- Assisted business owners in writing the content for their websites
- Communicated regularly with clients to establish project objectives
- Managed projects for several clients simultaneously
- Researched information related to clients’ businesses, such as senior services
- Redesigned and optimized client LinkedIn pages
- January 2015-May 2015 Policy Analyst for the Colorado State Senate
- Read and wrote summaries for over 300 pieces of proposed legislation
- Managed an Excel spreadsheet listing all proposed legislation, summaries of all legislation, and the votes recorded during each stage of the legislative process
- Drafted op-eds to be featured in major publications
- Monitored senate committee meetings and summarized meeting results
- Compiled weekly packets in Microsoft Word listing the schedule by which bills were to be heard
Education
- 2011, University of Colorado Denver
- Bachelor of Arts, Professional Writing with Minors in History and Political Science
- GPA: 3.97
Memberships and Awards
- 2006 Eagle Scout Rank in Troop 794 of the Boy Scouts of America
- Organized and led a service project in which I raised over $3000, purchased shelving units from Costco, and instructed and collaborated with other boys as they set them up for use in the basement of the Denver Ronald McDonald House
- 2005 Senior Patrol Leader position in Troop 794 of the Boy Scouts of America
- Opened and closed every meeting and made sure the meetings ran smoothly
- Coordinated with other troop leaders to schedule campouts, service projects, and other events
Volunteer Experience
- August 2020-Present Finance Committee Member with the Boy Scout’s of America’s Black Feather District
- 1996-2006 Volunteer for various Eagle Scout service projects